GeneCare terms and conditions

GeneCare Privacy Policy

Your individual genetic and personal information is private. They contain information specific to you. Your privacy is pivotal and GeneCare regards this information very seriously with the upmost confidentiality. GeneCare has taken several steps to ensure your information is protected: each sample is allocated with unidentifiable numbers at collection and again at testing. The results and recommendations from all our tests can only accessed to your consulting healthcare practitioner.


All personal information disclosed to GeneCare will be protected from misuse, including unauthorised access and disclosure. GeneCare is not responsible for the consequences, loss, damage, unauthorised access and disclosure or misuse.


All genetic material will be discarded by our laboratories upon completion of all testing and reporting to you allocated healthcare professional. If you require re-testing, a new sample is required to be presented to GeneCare by you practicing healthcare professional.

 

Cancellation Policy

If the patient or the medical professional contacts GeneCare in writing with request of cancellation of the test after the sample has been collected, the following fees may apply:
(a) Cancellation within 48hours: Refund payment amount less 50% of testing fee.
(b) Cancellation after 48hours from collection, no refund will apply.

 

Please note - Genetics Testing is currently NOT covered by The Australian Government's Medicare or any Private Health Insurance Provider in Australia.

 

Disclaimer

The information included on this website is only for educational purposes. It is not intended nor implied to be substituted for advice from medical professionals. Patients should always consult a healthcare practitioner regarding and questions and queries and to determine the suitability of this information for their own situation. Reading the information on this form does not create a patient-practitioner relationship. GeneCare does not offer any medical advice. GeneCare does not engage in medical practice.

 

Do not disregard or delay seeking medical advice because of something you have seen or read on this website. No warranty is given as to the accuracy of the information on or connected to this information website. Any persons who rely purely on this information alone, do so at their own risk.

 

Patient Declaration

Before an individual takes a genetic test, it is important that they understand the testing procedure, the benefits and limitations of the tests as well as possible consequences of the test results. The process of educating the individual regarding all implications of the test and obtaining permission is called informed consent.

 

By consenting to the carrying out of the genetic investigations indicated on the test request form, I understand that:

  • I am voluntarily providing a saliva sample for DNA extraction and testing, which will not be used for any other test, and will be stored for the purpose of re-examination of results and discarded accordingly once all examinations are completed.
  • I agree to the recording of my personal data, including my name, date of birth and my relationship to other family members and of required medical data, in accordance with data protection regulations.
  • I further agree that the results of the tests may be recorded for purposes of their transmittance to me or my attending physician in accordance with data protection regulations. All results from my test will be kept confidential and will not be released to any unauthorised third party.
  • I have been comprehensively informed by my physician about the disease/s to be analysed and the diagnostic differentiation between similar diseases, and their genetic basis and currently have no further questions.
  • It has been pointed out that the test I have requested is only applicable to the genes checked above or to their differentiation and that no conclusion can be drawn regarding other diseases or potential dispositions. I have also been informed about the significance and consequences of the tests. I have been informed that, especially in the case of familial genetic investigations, correct information about the relationships between family members is of extreme importance. Should I have further questions I can contact my attending physician.
  • I have been informed regarding the fact that subsequent to providing consent to genetic analysis and medical consultation, I am entitled to refuse to learn about the results of the analysis and the deriving consequences at any time. A cancellation fee applies to all cancellations once samples have been submitted to GeneCare.
  • These tests are designed to only detect certain variants of genes. The tests are not designed to detect other variants of the genes tested for.
  • In cases where more than one member of a family are tested, non-paternity may be indicated.
  • There are many environmental factors and other genetic information which contribute to a person’s susceptibility to develop certain genetic disorders. I understand that carrying a “high-risk” genotype for a condition does not imply that I will certainly develop that condition: moreover that I am at risk of developing the condition. And not presenting a “risk” genotype does not mean that I will not develop the condition, due to other contributing factors.